EGTech is a leading provider of outsourced customer contact solutions and call center services for omnichannel and ecommerce retailers, direct response advertisers, healthcare and insurance providers, government and higher education.
Welcome to EGtech!
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Outbound Call Center Services
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Inbound Call Center Services
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Web Enabled Services
Innovative, agile and performance driven call center services to deliver measurable impact, and increased business value for clients
Why Should You Select Us
Through a collaborative approach and customer-driven focus, the experienced teams of professionals in our company drive instant impact to accomplish targeted results.
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We have a proven track record of outstanding support in the field of technical help desk. |
We deliver optimal lead generation, B2B call center service, customer survey and telemarketing services |
We have been resolving typical customer queries by rendering instant response |
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We have successfully accomplished result-driven customer insights and experiences |
We have a high performing team of certified contact center executives & marketing professionals on-board |
We render unmatched outsourced customer support services 24x7 via a state-of-the-art corporate call center |
The outsourced call center that “speaks your brand.”
EGTech is passionate about our clients’ brand — passionate about expressing the personality of their brand, dedicated to communicating the essence of their brand, and committed to delivering a positive, lasting impression of their brand with every customer interaction.
As a complete customer contact center, we support your brand with social media customer care.
AdvantagesShared Call Center
The Shared-Agent Solution: Selecting An Outsourced Call Center For Your Growing Business
If your small to mid-sized business (SMB) is getting too many inbound calls — at all hours — to handle internally, it’s time to shop for an outsourced call center. If your call volume is not high enough to justify a team of dedicated call center agents, consider a shared customer support model. This pool of agents can handle your inbound calls on an as-needed basis, 24-7-365, and you pay only for the minutes of the calls that are handled. Here’s what you need to know about outsourcing your calls to a shared call center.
